CyberData Stereo Amplifier VoIP Paging Loudspeaker Amplifier User Manual

VoIP Paging/Loudspeaker  
Amplifier  
Configuration Guide  
CyberData Corporation  
2555 Garden Road  
Monterey, CA 93940  
(831) 373-2601  
 
Tech Note  
CyberData VoIP Paging Amplifier  
Configuration Guide  
TN086  
August 08  
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Objectworld Communications Corp. 308 Legget Drive Ottawa, ON Canada K2K 1Y6 T: 6135999698 F: 6135997457 www.objectworld.com  
 
© 20072008 Objectworld Communications Corp.  
All rights reserved. Published August 25, 2008  
Objectworld, Objectworld Unified Communications Server, Objectworld UC Server, Objectworld UC Client, Objectworld  
Connect, Objectworld Connect PLUS, IT Telephony, and The IT Telephony Company are either trademarks or registered  
trademarks of Objectworld Communications Corp. in the United States and/or other countries.  
All other trademarks or registered trademarks are property of their respective owners.  
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Objectworld Communications Corp. 308 Legget Drive Ottawa, ON Canada K2K 1Y6 T: 6135999698 F: 6135997457 www.objectworld.com  
 
Table of Contents  
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Objectworld Communications Corp. 308 Legget Drive Ottawa, ON Canada K2K 1Y6 T: 6135999698 F: 6135997457 www.objectworld.com  
 
1 Introduction  
The CyberData SIPenabled VoIP Paging Amplifier provides an easy method for implementing an IPbased overhead paging  
system for both new and legacy installations. The amplifier provides direct drive of a standard horn speaker and supports a  
lineout connector for an external amplifier. The purpose of this guide is to provide instructions on configuring the VoIP Paging  
Amplifier with UC Server.  
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Objectworld Communications Corp. 308 Legget Drive Ottawa, ON Canada K2K 1Y6 T: 6135999698 F: 6135997457 www.objectworld.com  
 
 
1.1 Network Topology  
Below is an example of how the CyberData VoIP Paging Amplifier might be configured in your network.  
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Objectworld Communications Corp. 308 Legget Drive Ottawa, ON Canada K2K 1Y6 T: 6135999698 F: 6135997457 www.objectworld.com  
 
 
2 Known Integration Issues  
Known integration issues include:  
Cannot perform supervised transfers  
Performing a supervised transfer to the paging speaker does not function properly and results in the  
o
transferrer indicating a successful transfer even though the transfer was not completed.  
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Objectworld Communications Corp. 308 Legget Drive Ottawa, ON Canada K2K 1Y6 T: 6135999698 F: 6135997457 www.objectworld.com  
 
 
3 Preparation  
This section provides instructions about how to apply firmware updates (if necessary) and how to set up the device for manual  
configuration.  
3.1 PC Network Settings  
The factory default on CyberData products is a static IP address. To access the device, you must change your PC to the same  
address range.  
To change the IP Address for your computer, do the following:  
NOTE: Make a note of your original network settings before making any changes because you need to change these settings  
back after changing the network configuration on the speaker.  
For Windows Server 2003/XP  
1. Click Windows Start.  
2. Click Control Panel.  
3. If you have the classic view, click Network Connections.  
If you have the category view, click Network and Internet Connections, and then click Network Connections.  
4. Doubleclick the active LAN or Internet connection.  
5. Click Properties.  
6. In the General tab, highlight the Internet Protocol (TCP/IP) item, and click Properties.  
7. In the General tab, click Use the following IP address, and enter:  
IP Address: 192.168.3.1  
Subnet Mask: 255.255.255.0  
Default Gateway: 192.168.3.10  
8. Click OK.  
For Windows Server 2008/Windows Vista  
1. Click Windows Start.  
2. Click Control Panel.  
3. If you have the classic view, click Network and Sharing Center and then click Manage Network Connections.  
If you have the category view, click Network and Internet, View network status and tasks and then click Manage  
Network Connections.  
4. Doubleclick the active LAN or Internet connection.  
5. Click Properties.  
6. In the Networking tab, highlight the Internet Protocol (TCP/IP) item, and click Properties.  
7. In the General tab, click Use the following IP address, and enter:  
IP Address: 192.168.3.1  
Subnet Mask: 255.255.255.0  
Default Gateway: 192.168.3.10  
8. Click OK.  
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Objectworld Communications Corp. 308 Legget Drive Ottawa, ON Canada K2K 1Y6 T: 6135999698 F: 6135997457 www.objectworld.com  
 
 
3.2 CyberData VoIP Paging Amplifier Network Settings  
The VoIP Paging Amplifier is configured with a static IP address on factory default. This must be changed so that the device is  
connected to your network.  
To enter network settings for CyberData VoIP Paging Amplifier  
1. Open your browser and type the IP Address of the speaker. The factory default is 192.168.3.10.  
2. When prompted, use the following default Web Access username and password:  
Web Access Username:  
Web Access Password:  
admin  
admin  
3. Click Network Setup.  
4. Under IP Addressing, select DHCP.  
5. Click Save Settings.  
3.3 Upgrading the firmware  
Refer to the Technical Note “TN051 – SIP Device Features and Comparisons” (a versioned document located on the  
Objectworld web site at www.objectworld.com/support/documentation) to determine the most recently supported version of  
firmware for the zone controller.  
The factory firmware version can be found on the checkoff list shipped with your device. If the firmware version on the device  
is earlier than the version noted in TN051, upgrade the firmware.  
3.3.1  
TFTP Firmware Upgrade  
1. Retrieve the latest firmware from the CyberData web site. (www.cyberdata.net/support/voip/pagingamplifier)  
2. Unzip the file to the Objectworld TFTP folder (located in: X:\Program Files\Objectworld\UC Server\Data\TFTP  
where X is the drive where the UC Server program files are installed).  
3. Open your browser and type the IP Address of the Paging Amplifier.  
4. When prompted, use the following default Web Access username and password:  
Web Access Username:  
Web Access Password:  
admin  
admin  
5. Click the Upgrade button.  
6. Enter the IP address of your UC Server in the TFTP Server IP field.  
7. Under New Filename, enter the filename of the rom file you unzipped from the firmware zip file.  
For example: 400romdiskspksip.img  
8. Click Upload File.  
9. After the rom image file finishes uploading, repeat step 6 but upload the image file by entering the filename of  
the image.  
For example: 400imagespksip.bin  
10. Click Upload File.  
11. Click the reboot button.  
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Objectworld Communications Corp. 308 Legget Drive Ottawa, ON Canada K2K 1Y6 T: 6135999698 F: 6135997457 www.objectworld.com  
 
 
4 SIP Configuration  
4.1 Gathering Information  
To configure the device, you need the following information.  
SIP User ID:  
This is equivalent to the identity address you want to associate with the device.  
Authenticate ID:  
This is the SIP authentication identifier associated with the above identity. This is required  
by any SIP endpoint to register with the SIP PBX.  
Authenticate Password:  
This is the SIP authentication password associated with the above identity.  
To determine the Authentication ID and Password, do the following:  
4.1.1 Determining the Authentication ID and Password as the user (that owns the identity) in UC Client  
1. Start UC Client.  
2. Login as the user you want to associate to the device.  
3. In the bottom left pane, take note of the identity name.  
4. Click the icon on the right and select SIP Authentication.  
5. Record the User/login name and password from the following dialog because you will need it later to configure  
the device.  
4.1.2 Determining the Authentication ID and Password as the administrator in UC Client  
1. Start UC Client.  
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Objectworld Communications Corp. 308 Legget Drive Ottawa, ON Canada K2K 1Y6 T: 6135999698 F: 6135997457 www.objectworld.com  
 
 
2. Login as the admin user.  
3. Select the Identities tab in the left pane.  
4. Go to View > Display identities for all Profiles.  
5. Find the identity in the list that you want to use and doubleclick the entry.  
6. Click SIP Authentication.  
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Objectworld Communications Corp. 308 Legget Drive Ottawa, ON Canada K2K 1Y6 T: 6135999698 F: 6135997457 www.objectworld.com  
 
7. Record the User/login name and password from the following dialog because you will need it later to configure the  
device.  
4.2 Device Configuration  
1. Open your browser and type the IP Address of the Paging Amplifier.  
2. When prompted, use the following default Web Access username and password:  
Web Access Username:  
Web Access Password:  
admin  
admin  
3. Click the SIP Setup button.  
4. Enter the following information:  
SIP Server: <IP Address of UC Server>  
SIP User ID: <SIP User ID>  
SIP Authenticate ID: <SIP User ID>  
SIP Password: <Authenticate Password>  
SIP Registration: Yes  
5. Click Save Settings.  
The figure below shows an example of how to complete the required fields.  
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Objectworld Communications Corp. 308 Legget Drive Ottawa, ON Canada K2K 1Y6 T: 6135999698 F: 6135997457 www.objectworld.com  
 
 
5 Troubleshooting  
1. You receive a voicemail prompt when dialing the identity of the device.  
Verify the following:  
The identity was created in UC Server and the correct User ID and password are configured on the device  
The SIP Server address on the device is set to the correct IP Address of UC Server  
SIP Registration is enabled on the device  
o
o
o
2. You are unable to access the Web interface to configure the paging device.  
Verify the following:  
Your PC is set to the same address range as the device for first time configuration.  
3. No audio when calling into paging device.  
Verify the following:  
The volume level is set correctly on the speaker.  
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Objectworld Communications Corp. 308 Legget Drive Ottawa, ON Canada K2K 1Y6 T: 6135999698 F: 6135997457 www.objectworld.com  
 
 

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